Propose a Job Specification for a Management Trainer

The Management Trainer need to en undisputable the high level of customer services of the whole company and trainings have been delivered to relative facultys and performed in essential functions afterward. He / she is also responsible for(p) for the overall direction, coordination and evaluation of the training programmers. Accountable He / she will be the way link of company, management and general staff. He / she necessitate to establish sure the programmers effective and suitable for those participate in the courses. Also, he / she is the one who control the training budget of company.Knowledge and Experience Educated to degree level, preferable in Psychological, humanity Resources, Training or Business Administration. * The reason why need to hire a degree bearer is to make sure he / she is appropriately trained and got enough knowledge to fulfill this point. Over 10 years working experience in airline industry or customer services field, with more than 5 years releva nt experience in development and management area is preferred. * To hire an experienced staff will suffer a revelation of organizations operations and their training.He / she may easily find the organizations needs and provide the new solutions and trainings. A consulting level in Human Resources and Training areas are welcome. * Desirable to hire a professional in training field. Excellent presentation and communication skills with different levels of staff. * As he / she needs to do survey, interview, audit and analysis with different levels of staff, good presentation and ability to communicate with the others is very authorized for this position. Proficiency in written and spoken Chinese, mandarin and English. As Cathy Pacific is a global airline, at that place are many different nationalities of staff. He / she will need to provide trainings in different languages Chinese, Mandarin and English. So high level of written and spoken skills in these 3 languages is very impor tant. Excellent computer skills in MS Word, Excel and Powering. * Nowadays computers are used everywhere in business, especially this is the position of management trainer, he / she must need to use different kinds of software to prepare training materials.Explanation of the several(a) requirements proposed in Job Specification. Job Description Analyze the needs of different focus group of management through survey, programs that meet the management teams learning needs across the customer services, administration services and merchandising expenses. Foresee the airline process risk and put the solutions into training programs. Support the development of new technology then introduce and process the training. Develop a close working relationship in between different departments to promote discussion and conversation on training.Assist the management to overview the operation team and make sure they have provide excellent customer services to our passengers. Management traini ng is essential to Cathy Pacific as the most positive benefit is better employees. A development of management is part of the way to make improvement of the business. Also, good training is a good benefits package for management staff that can set up their loyalty of company and reduce the turnover rate. Through the training, employees can understand what are the companys goals and set a clear objective to the staff under they managed.